Client Referral Program

Do you have a friend or family member that has a new pet or know someone that may be looking for a new veterinarian? The highest compliment you can give us is to recommend us to your family, neighbors or friends. In return, we would like to say thank you by offering you a special gift!!! Ask one of our Client Care Coordinators about our Referral Program.

Appointment Policy

For us to provide the best service possible for all patients, we ask that you schedule an appointment for your pet. Emergency cases shall always receive top priority followed by patients with previously scheduled appointments.

Cancellations

We require 24 hours notice for appointment cancellations. This allows us to open the appointment time for another client. Without prior notice, you may be charged for a missed appointment. Please phone the hospital during regular business hours to reschedule any appointment you must cancel.

After Hours Emergencies

If you have an emergency and Manchester Animal Hospital is closed, please call Veterinary Emergency Center of Manchester 603-666-6677. The new facility is located at 2743 Brown Ave, Manchester NH. 03103. If you can give them a call to let them know you are on your way, they can give you proper directions.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash.

Payment Policy

We require full payment to be made at the time of service. For your convenience, we accept Visa, MasterCard, Discover, American Express, Cash and Personal Checks. Personal checks are not accepted for the first initial visit with us. We also offer an interest free payment plan provided by Care Credit: